Privacy Policy

Effective date: 20 September 2026

Poker Hut Devils Marbles is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our offline poker venue, use our website, or engage with our restaurant services.

This policy applies to all personal information collected through our website, in-person interactions at the poker room, and restaurant reservations. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our services, you agree to the practices described in this policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when making poker room bookings, restaurant reservations, or contacting us.

  • Contact details: name, email address, phone number
  • Booking details: date, time, number of guests, special requests
  • Payment information for restaurant or event deposits (processed securely)

No betting amounts, cash games, deposits, withdrawals, or winnings are processed or recorded.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information.

  • IP address, browser type, device information
  • Pages visited, time spent on site, referring URLs
  • Cookies and similar technologies (see our Cookie Policy)

Information from Third Parties

We may receive information about you from third-party booking platforms or social media if you interact with us through those channels. Booking platforms may share your name and contact details, and social media interactions may provide public profile information.

How We Use Your Information

Service Delivery

We use your information to provide and manage our poker room and restaurant services.

  • Process bookings for poker tables, card lounge access, and private events
  • Manage restaurant reservations and dining experiences
  • Communicate with you about your bookings and inquiries

Improving Our Services

We analyse usage data to improve our website and venue offerings.

  • Understand how visitors use our website
  • Enhance the poker room experience based on feedback
  • Optimise restaurant menu and service

Marketing Communications

With your consent, we may send you promotional emails about poker nights, tournaments, and restaurant specials. You can opt out at any time via the unsubscribe link. We do not sell your personal information to third parties.

Information Sharing and Disclosure

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our venue and website.

  • Booking and reservation platforms
  • Payment processors
  • Email marketing services
  • IT and website hosting providers

Legal Requirements

We may disclose your information if required by law or to protect our rights and safety, including compliance with legal obligations, enforcement of our terms and conditions, and protection against fraud or security threats.

Business Transfers

In the event of a merger or acquisition, your information may be transferred as part of the business assets. You will be notified of any such transfer, and your information remains subject to this policy.

Data Security and Retention

Security Measures

We implement appropriate technical and organisational measures to protect your personal information.

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments

Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy. Booking records are kept for a reasonable period for business and legal purposes. You may request deletion of your information at any time.

Your Rights and Choices

Access and Correction

You have the right to access and correct your personal information held by us.

  • Request a copy of your information
  • Update inaccurate or incomplete data

Opt-Out and Deletion

You may opt out of marketing communications and request deletion of your personal information.

  • Use the unsubscribe link in emails
  • Contact us to request deletion

Complaints

If you have a complaint about our privacy practices, you may contact us or the Office of the Australian Information Commissioner (OAIC). Contact details are provided below. OAIC website: oaic.gov.au.

Contact Us

Privacy Contact Information

For any questions or concerns about this privacy policy or your personal information, please contact us.